Docs / Operations

Support the service after launch.

Operations docs cover the tools teams use every day after content is live: users, support, moderation, notifications, analytics, and issue handling.

Users

Review user accounts, profiles, subscription sources, device sessions, comments, points, referrals, and account status. Admin write actions are permission-gated.

Support

Use support tickets and canned responses to keep customer service attached to the same user and platform context as the streaming product.

Moderation

Moderate comments, player issue reports, flags, banned words, and spam thresholds through the admin operations workflow.

Notifications

Send broadcasts, review logs, manage admin preferences, and configure event-level notification behavior across email and push channels.