Privacy Policy

BitByte3, Turkey is responsible for personal information collected through this website, contact forms, demo requests, trial requests, public support interactions, review widgets, chat tools, and sales conversations unless a separate written agreement says otherwise.

For customer platform deployments, BitByte3 may act as a service provider or data processor for information handled on behalf of the customer. In that case, the customer's agreement, order form, data processing terms, and configuration decisions may define additional responsibilities.

We collect only the information reasonably needed to respond to inquiries, prepare demos, discuss platform scope, operate the website, and provide services.

We collect information directly from you when you submit a form, request a trial, contact us, join a call, use website chat, or otherwise communicate with us.

We also collect limited technical information automatically through the website, server logs, security tools, analytics, cookies, and similar technologies. Some information may come from service providers when they help us deliver email, chat, analytics, review collection, hosting, or security functions.

We use personal information for legitimate and limited business purposes connected to BitByte3.

Where GDPR, UK GDPR, Turkish KVKK, or similar privacy laws apply, we rely on appropriate legal bases for processing. These may include your consent, performance of a contract or pre-contract steps, compliance with legal obligations, and legitimate interests such as responding to business inquiries, protecting the website, improving services, and managing customer relationships.

Where consent is required for optional cookies, analytics, marketing scripts, or similar technologies, we request it through the cookie preference flow and allow you to change your choice where the website supports that control.

Necessary cookies and similar technologies support core website behavior, security, consent preferences, and basic functionality.

Optional tools may include Google Analytics, Google Ads, Tidio, Trustpilot, and similar services. These tools may process device, browser, page, event, and interaction information according to their own terms and privacy notices. Trustpilot review collection is intended to load only after marketing consent is accepted.

We use a limited set of providers to operate BitByte3 and communicate with customers. These providers may help with hosting, security, analytics, email delivery, CRM or sales communication, chat, review collection, media storage, CDN delivery, Supabase-backed storage, payments, app services, and business administration.

We require service providers to handle information only for appropriate business purposes. We do not authorize providers to sell personal information submitted through BitByte3 forms.

BitByte3 and its providers may process information in countries other than the country where you are located. Where applicable privacy law requires transfer safeguards, we aim to rely on appropriate contractual, organizational, and technical protections available under the relevant law.

If you become a BitByte3 customer, platform data may include catalog records, media references, app settings, users, viewer profiles, support tickets, billing-provider references, analytics, device activity, and other operational information configured for your service.

Customer platform information is governed by the applicable written agreement. Customers remain responsible for their own content, privacy notices, viewer relationships, lawful bases, rights handling, billing-provider choices, and third-party service configurations unless a written agreement states otherwise.

We keep personal information only as long as reasonably needed for the purpose collected, including inquiry follow-up, demo preparation, customer service, security, legal recordkeeping, accounting, business reporting, and dispute resolution.

Retention periods may vary based on the type of information, relationship, legal obligations, and whether a written agreement applies. When information is no longer needed, we delete, anonymize, or archive it according to operational and legal requirements.

We use reasonable technical and organizational measures designed to protect personal information, including access controls, transport security, least-privilege practices, credential protection, monitoring, and operational review.

No internet service can guarantee absolute security. If you believe information connected to BitByte3 has been exposed or misused, contact us promptly through the website form.

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, objection to certain processing, withdrawal of consent, or information about how your data is used.

We may need to verify your identity and the context of your request before acting. Some requests may be limited by legal obligations, security requirements, contractual duties, or the rights of others.

The BitByte3 website is intended for business contacts and is not directed to children. We do not knowingly collect personal information from children through this website.

We may update this Privacy Policy as our website, services, providers, or legal obligations change. The updated date at the top of this page shows when the current version was published.